Returns & Exchanges
At Hillmiles.com, we want you to be fully satisfied with your high-performance sports gear. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused items in their original packaging.
Initiate Your Request
Log into your Hillmiles account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the products show no signs of outdoor use or wear.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing