Frequently Asked Questions
Everything you need to know about your Hillmiles performance gear.
How long does shipping take for Hillmiles sports gear?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for those who need their gear faster for upcoming events.
What is your return policy for athletic apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain items like compression base layers must be in their original sealed packaging.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips to compare against our specific athletic fit dimensions to ensure optimal performance.
Are Hillmiles products covered by a warranty?
Yes, all our high-performance equipment and apparel come with a 1-year manufacturer warranty against defects in materials and workmanship under normal athletic use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my technical sports fabrics?
To preserve moisture-wicking properties, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can damage the technical fibers.